Diary of a Night Auditor

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But I am a Diamond/Platinum/Privileged/Black member!

- Apparently a magic phrase that can get you anything in a hotel. (via aleclikescake)

fuckerpunch:

i never realize how much i swear until i’m in a situation where i can’t

(Source: untongue)

Whenever a guest talks

thathotel:

I want to be like…

image

Apr 1

When a guest comes up to the Front Desk in hysterics, saying we charged their debit card and took ALL their money

thathotel:

I’m like…

How scarily accurate this is.

nahanni74:

Unfortunately, I relate too well to Dilbert today.

nahanni74:

Unfortunately, I relate too well to Dilbert today.

gayindustrialcomplex:

Being rude to service staff is #1 indicator that someone is garbage

(Source: polycrypt)

ilovecharts:

The More You Know — more here

Sales: There’s this group.Me: Okay.Sales: they have 20 rooms for 3 nights.Me: Okay.Sales: But…Me: …Sales: The company is only paying for 18 of the rooms. 1 of the rooms is being routed to the group leader who is going to pay with a wire transfer in some obscure currency. The last room is only routed for 1 night and the guest’s mother’s cousin is paying for the rest of room, but we don’t have a credit card authorization yet. Got it?Me: Uhhhh… Sure. *Clicks Start for audit and prays to the Auditing Gods it works out*

ilovecharts:

The More You Know — more here

Sales: There’s this group.
Me: Okay.
Sales: they have 20 rooms for 3 nights.
Me: Okay.
Sales: But…
Me: …
Sales: The company is only paying for 18 of the rooms. 1 of the rooms is being routed to the group leader who is going to pay with a wire transfer in some obscure currency. The last room is only routed for 1 night and the guest’s mother’s cousin is paying for the rest of room, but we don’t have a credit card authorization yet. Got it?
Me: Uhhhh… Sure. *Clicks Start for audit and prays to the Auditing Gods it works out*

Mar 7
Seems like it…

Seems like it…

(Source: ufocottoncandy)

Coffee is far more than a beverage. It is an invitation to life, disguised as a cup of warm liquid. It’s a trumpet wake-up call or a gentle rousing hand on your shoulder…Coffee is an experience, an offer, a rite of passage, a good excuse to get together.

- Nicole Johnson, Fresh Brewed Life (via bourbon-please)

(Source: 4himglory)

(Source: ForGIFs.com)